There will always be plenty of companies contacting you professing solutions AND profits…and all you need to do, is use THEIR program/process/formula/app, for a nominal fee…. of course!
My emails (multiple accts), Facebook, and LinkedIn accounts are flooded daily!
“Do this and you’ll be rich in hours!”
“Use our system and NEVER fail again”
…yeah, yeah, yeah! Same rhetoric, different set of words from all the so-called experts.
Please understand, that I am the first to say money spent to improve yourself and your business are solid investments in your journey to financial success and business stability; I have spent thousands educating myself! Be cautious, however. Financial investments will never return unrealistic and/or extraordinary results with little to no effort. If something promises it will, it is a scam. Change and improvement comes from continuously working at it and staying committed to achieving daily goals.
Let’s start at the beginning and brush up on the basics! I have found these 4 fundamentals to be the cornerstone to every successful business or venture.
Communication is one of those things that can make or break your business. I have experienced all types of people and businesses that are not aware that real communication skills are centered around the way the other person learns; Visually, Auditorily, Kinesthetically, or by Reading/Writing. Through my investment in Neuro-Linguistic Programming training, I have learned to how to spot different cues that tell me which learning style a person most likely uses to communicate. For example, if a person’s eyes move up when you ask them a thinking question, they are visual learners and need to see the information I am presenting.
If your customer does not feel like you are hearing them, you might miss out. What I often see happening is people listening only long enough to respond. I like to call it talking at one another. They spot (and often assume) the problem, then immediately supply a solution. After all, providing our customers with solutions IS what we are here for! By not having great listening skills, you could be missing important information that will help you completely understand what your customer wants.
- Customer Service
With great listening skills, comes GREAT customer service! Providing your customer with a top-notch experience cultivates loyal (and referring) customers. Going back to my Neuro-Linguistic Programming training, by also learning to switch communication style to match the person being engaged, conversation flows naturally, the customers’ needs are all being met, and rapport follows!
- Providing Quality Products
Being the best you is only the foundation to a great business. At the end of the day, all of that is only as good as the product/service you are providing to your customer. I also suggest investing the time to ensuring your team is well trained and knowledgeable of the products you are selling.
These four basics of business are paramount for growth to occur. My best advice is to invest in yourself first. The rest will follow. When the time is right, reach out to us and we can get you started on your road to success. For a limited time, I am offering a FREE 30-Minute Kickstart Guidance session! Let’s brainstorm!
Create a Great Day!