TxDMV IT Scheduled Outage Notification

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Notice to our Dealers:

Over the weekend of November 20, 2015, the Texas Department of Motor Vehicles (TxDMV) will be performing a technology update as part of a broader TxDMV technology enhancement effort that will help position their systems for the future while also allowing for more customer-centric enhancements. As part of this deployment, users will not be able to access the mainframe and the applications it supports (the Registration and Title System, eTAGs, webDEALER, the Internet Vehicle Title Registration Service, and so on), beginning November 20, 2015, at 11:00 p.m. CST and ending November 23, 2015, at 7:00 a.m. CST.

Dealers will need to ensure they have sufficient Internet Down tags preprinted for this time period before the outage begins. As a reminder, every dealer should maintain a minimum of 30 Internet Down tags. Please remember that after using an Internet Down tag, you must enter the information for that tag into eTAGs as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

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