Fraudulent Emails Posing as TxDMV

Have you received a suspicious email recently claiming to be from the TxDMV? You may have been the target of a “phishing” scam.

What is “phishing?”

Phishing is a cybercrime in which a target or targets are contacted by email, telephone or text message by someone posing as a legitimate institution to lure individuals into providing sensitive data such as personally identifiable information, banking and credit card details, and passwords. – From

The Texas Department of Motor Vehicles (TxDMV) is aware of recent reports of phishing emails being sent to our licensed community. This may be an attempt to obtain sensitive information from you.  The emails make statements about complaints regarding a licensee, threaten to revoke the entity’s license and includes a TxDMV employees name in the closing.

Please be advised that the TxDMV has not sent these email notifications to licensees.

If you receive an email of this type, please practice safe precautions and do the following:

  • DO NOT open the email if at all possible
  • Contact your IT Department
  • DO NOT open any attachment
  • DO NOT click on any web links in the email
  • Delete the email and empty your deleted items folder

If you have questions concerning this communication you may contact the TxDMV’s customer service line at 1-888-368-4689.

View an example of the Fraudulent Emails here.

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